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Privacy declaration

Kim Niekerk, therapist at Therapie Amsterdam Noord (located at Meeuwenlaan 161 in Amsterdam) is responsible for the processing of personal data as shown in this privacy statement.

Privacy law
As of May 25th, 2018, the General Data Protection Regulation (GDPR) privacy law applies to the entire European Union. Therapie Amsterdam Noord adheres to these legal regulations in the interest of the client’s privacy.

Client privacy
For proper treatment, it is necessary for the therapist to create a file. This is legally required under the Medical Treatment Agreement Act (WGBO). The file contains a number of documents, such as the intake form with personal information, the signed treatment agreement and notes about the client’s health status and information about the examinations and treatments carried out.

The file also includes information that is necessary for the treatment and that, after explicit written permission from the client, I have requested from another healthcare provider, such as the general practitioner.

Therapie Amsterdam Noord processes personal data of the client because he/she uses the services of Therapie Amsterdam Noord and/or because this data has been provided to the therapist herself. Below is an overview of what data is processed:
First name, middle name and last name
Date of birth
Address data
Phone number
E-mail address
Location data
Bank account number
It is in the interest of the therapy that the therapist is aware of special and/or sensitive personal data. This data will also be processed in the client’s file. Consider the following information:
Ethnic background
Religion or belief
Political preference
Matters related to sexuality
Mental state
Criminal history

The therapist at Therapie Amsterdam Noord does her utmost to guarantee the client’s privacy. This means that the client’s personal and medical data is handled very carefully. In addition, it is ensured that unauthorized persons do not have access to this data. Only the therapist at Therapie Amsterdam Noord has access to the data in the client’s file. In addition, the therapist at Therapie Amsterdam Noord adheres to the legal obligation of confidentiality, or professional secrecy.
The data from the file can be used for the following purposes:
To inform other healthcare providers, for example when therapy has been completed or when a referral is made to another practitioner. This only happens with the client’s explicit written permission.
For anonymized use during intervision meetings, which are imposed by the professional association NBVH.
Personal data from the file are used for financial administration, so that an invoice can be drawn up.

If it is necessary to use the client’s data for other reasons, this will first be discussed and will only be done after explicit written permission.

Retention obligation
Under the WGBO, the file is kept for 20 years after the end of the treatment agreement. The period may be longer if this is necessary in view of the treatment (for example if the client has a chronic illness).
The client has the right to inspect, change, delete and receive the file. There is no right of access for surviving relatives.

Privacy on the invoice
The invoice contains the information requested by the health insurer, so that the client can declare this invoice to his/her health insurer. The client details stated on it are:
Name, address and place of residence
Date of birth
Date of treatment
A brief description of the treatment, such as: “Consult or intake”
The costs of the consultation

According to the patient rights in the WGBO, competent minors between the ages of 12 and 16 have authority over themselves and their parent(s). Parent(s), caregiver(s) or legal representatives of minors up to the age of 16 have the right to co-decide on the treatment. Parent(s), caregiver(s) or legal representative have the right to information and access to the file, when this is linked to the right to co-decision for the treatment. There is an exception to this right of access, namely when the therapist at Therapie Amsterdam Noord is of the opinion that the exercise of certain patient rights is against the interests of the client. Competent clients aged 12 and older are themselves authorized to give permission for confidentiality to be breached.
Personal data of minors (clients under the age of 16) will only be processed if written permission has been given by the
the parent(s), guardian(s) or legal representative(s).

Reporting code
Therapie Amsterdam Noord uses the Domestic Violence and (Child) Abuse Reporting Code, as has been legally required for healthcare providers since July 1, 2013.

The therapist at Therapie Amsterdam Noord takes the protection of the client’s data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. The website Therapie Amsterdam Noord uses a reliable SSL Certificate to ensure that personal data does not fall into the wrong hands.
In addition, a username and password policy is applied to the systems of Therapie Amsterdam Noord. The client’s personal data is pseudonymized and encryption is provided if necessary. Backups are made of the client’s personal data in order to be able to restore them in the event of physical or technical incidents and we regularly test/evaluate these measures.

Cookie statement
The website Therapie Amsterdam Noord uses cookies. Cookies are small text files that are stored on a computer, tablet or phone by a website. The website Therapie Amsterdam Noord places the following cookies:

Technically necessary cookies: These cookies are necessary for the operation of the website, for example to protect it against hacker attacks and to ensure a uniform appearance of the website, adapted to the needs of visitors.
Analytical cookies: These cookies are used to further optimize the user experience. This includes statistics provided by third party website operators and the display of personalized advertisements by tracking user activity across different websites.
Third party content cookies: This website may offer content or features provided by third parties under your own responsibility. These third parties may place their own cookies, for example to track user activity or to personalize and optimize their offers.
Changes to the privacy statement
The privacy statement of the website Therapie Amsterdam Noord may change from time to time. Changes will be published on the website without notice. Therefore, please check this web page regularly to see if any changes have occurred.
This privacy statement was drawn up on December 1, 2019.

If you have any questions and/or comments regarding this privacy statement, please contact Kim Niekerk.